Privacy Policy

Effective Date: 29/09/2025

At My Housing Disrepair UK, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or engage with our services.

1. Who We Are

- Business Name: My Housing Disrepair UK

- Location: London, UK

- Website: myhousingdisrepairuk.co.uk

- Contact Email: [email protected]

2. Information We Collect

We may collect the following personal information:

- Name

- Email address

- Phone number

- Housing information

- Province

- We collect this information through:

- Contact and booking forms

- Questionnaires

- Calendly scheduling

- Website cookies and analytics tools

3. How We Use Your Information

Your information is used to:

- Book consultations and sessions

- Respond to your inquiries

- Personalize your experience

- Send relevant updates, newsletters, or promotional content

- Improve our services and website performance

4. Marketing & Communication

If you opt in, we may use your email to send occasional updates or promotional emails related to our services. You can unsubscribe at any time using the link in our emails or by contacting us directly.

5. Sharing Your Information

We do not sell your personal data.

Your information may be shared securely with trusted third-party tools we use to run our business efficiently (e.g., CRM systems, email platforms, scheduling tools), including:

- Google Analytics

- Google Ads

- Meta Ads

- Mailchimp

- Calendly

- Wordpress

These platforms have their own privacy policies and data protection practices.

6. Cookies & Tracking

Our website uses cookies and similar technologies to:

- Improve performance

- Track visitor behavior

- Support ad targeting and remarketing

By using our site, you consent to the use of cookies. You can manage or disable cookies via your browser settings.

7. Your Rights

You may:

- Request access to the data we hold about you

- Ask for your information to be corrected or deleted

- Opt out of marketing communications at any time

To exercise your rights, please email us at: [email protected]

8. Children's Privacy

Our services are intended for individuals over the age of 18. We do not knowingly collect or store information from anyone under 18.

9. Data Security

We implement reasonable security measures to protect your data, but no system is 100% secure. We recommend you avoid sharing sensitive information through public or unencrypted channels.

10. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted here with a new “Effective Date.”

Still have questions?

Reach out to us anytime at [email protected]